Skip to main content
You can change representatives for several users at once on Settings > Users.
  1. Select the users.
  2. Select Bulk edit, then Manage representatives.
  3. Choose Add representatives, Edit representatives, or Remove representatives, then select Continue.
The dialog explains each mode. To change representatives for one user, open the Representative tab. Representatives need Essentials or Plus. See the plan feature matrix. You can remove existing representatives on a lower plan.

Add, Edit, and Remove

A user cannot be their own representative. If some of the representatives you add are already assigned and others are not, the user is updated for those who were missing and counted as Partial. If Other departments is off in Privacy, a representative you choose must share a department with the user. Otherwise that user is skipped. Edit representatives opens the same form as the Representative tab. You choose the setup. It replaces the setup for every selected user, including the approval process and how many representatives must accept.

After you apply

absentify shows Successful, Not successful, and Partial. Partial counts users where some of the representatives you chose were already assigned. Select Finish when the run completes.