Welcome to the Microsoft 365 admin guide for absentify! Whether you’re exploring how absentify fits into your company’s IT landscape or you’re ready to streamline absence management, this guide provides all the information you need.
absentify is designed to work seamlessly with Microsoft 365, saving time for IT teams, enhancing security, and simplifying absence management for employees and administrators alike.

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Why choose absentify?

absentify goes beyond traditional absence management tools by offering deep integration with Microsoft 365. Here’s why absentify is the best choice for your organization:
  • Time saving for IT:
    • Centralized deployment means employees don’t need to install or configure the app manually.
    • Automated processes reduce manual interventions for onboarding, offboarding, and profile synchronization.
  • Unmatched security:
    • ISO 27001 certified: Built on globally recognized information security standards.
    • GDPR compliant: Fully aligned with data privacy regulations.
    • Microsoft 365 certification: absentify has undergone a comprehensive review process, including assessments against standards like SOC 2 and ISO 27001, ensuring adherence to Microsoft’s stringent security and compliance requirements.
  • Seamless Microsoft integration:
    • Automatically syncs with Microsoft Teams, Outlook, and Entra ID (Azure AD).
    • Aligns with your company’s existing IT policies, including multi-factor authentication (MFA) and conditional access.
    • Effortlessly adapts to organizational changes, such as employee role updates or group reassignments.
absentify eliminates the need for multiple standalone tools, saving time and money while reducing complexity for IT teams.

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What’s in this guide?

Explore the key features and tools available to Microsoft 365 administrators:

Getting started

Learn how to integrate Microsoft accounts with absentify, grant permissions, and set up secure user profiles.

Automated deployment

Discover how to pre-install absentify in Microsoft Teams and Outlook for your entire organization or specific groups.

Customizing absentify

Tailor the app’s name and logo in Microsoft Teams and Outlook to reflect your company’s branding.

Power Platform integrations

Leverage the Power Automate connector to create custom workflows and automate absence-related tasks.

Advanced reporting

Explore how the Power BI connector enables advanced reporting and visualization of absence data.

SharePoint integration

Embed absence management directly into your SharePoint pages with the absentify Web Part.

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Permissions overview

absentify requires specific permissions to integrate with Microsoft 365 fully. This guide explains each permission, why it’s necessary, and how it benefits your organization:

Outlook calendar sync

Automatically sync absences with personal and shared Outlook calendars.

Out-of-office replies

Automate out-of-office replies for employees based on absence data.

Manager synchronization

Sync managers from Entra ID to absentify approvers for seamless absence approvals.

Teams & Entra ID sync

Sync department memberships, managers, and shared calendars from Microsoft Teams and Entra ID.

Azure AI integration

Enable AI-powered absence requests via natural language in Microsoft Teams.

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Frequently asked questions (FAQ)

No, absentify can be used without Microsoft 365 licenses. Employees can log in through the browser at app.absentify.com. However, certain integrations, such as Outlook or Teams notifications, will not function without appropriate licenses.
absentify only requests essential permissions to provide its features, such as syncing calendars and managing department memberships. For a detailed overview, refer to our permissions section.
If your workspace only has one administrator and they leave the company, administration rights will need to be reassigned. To address this:
  • A member of your company’s top management must email support@absentify.com.
  • The email should clearly specify:
    • The email address of the user to be assigned as the new administrator.
    • Ideally, this user should already exist within the workspace. This process is necessary due to data protection regulations. We cannot assign administration rights based on informal requests or without written confirmation from management. The email acts as documentation for compliance purposes.
absentify is ISO 27001 certified, GDPR compliant, and has passed Microsoft 365 app certification. All data is stored in Microsoft Azure’s North Europe region, and only top management has access to the production database.
absentify offers a Data Processing Agreement (DPA) to ensure compliance with the GDPR.How to complete the DPA:
  1. Download the DPA
    Download the DPA from the following link:
    Download DPA.
  2. Sign the document
    Print the DPA, sign it, and scan it as a PDF file.
  3. Send the DPA to absentify
    Email the signed DPA as a PDF to support@absentify.com.
  4. Receive your signed copy
    We will review and sign the document and send you a confirmed copy.
For more information on absentify’s GDPR compliance, visit:
absentify Privacy & GDPR.
Yes, absentify supports users across multiple Microsoft tenants. However, admin consent for required permissions must be granted separately for each tenant.
If your organization has migrated to a new Microsoft tenant, please contact us at support@absentify.com. Send us an Excel file listing:
  • Old email addresses and tenant information
  • New email addresses and tenant information
    We’ll update the user data for your organization within 72 hours.
We store profile data such as first name, last name, email address, and profile picture in our database to ensure faster login and user management.
  • Manual synchronization: Profile data is updated during each login or logout.
  • Automated synchronization: If higher permissions are granted, absentify receives real-time updates via Microsoft Webhooks.
  • Frequency: Even with Webhook integration, synchronization occurs at most once per hour to avoid throttling from Microsoft’s Graph API.
absentify provides multiple integration methods to seamlessly connect with third-party tools and systems:
Display names in absentify are automatically synchronized from the user’s Microsoft account. To make changes, you need to update the user’s contact information in their profile via the Microsoft 365 Admin Center.
  1. Go to the Microsoft Admin Portal.
  2. Navigate to Users > Active users.
  3. Select the user you want to edit.
  4. Click Manage contact information.
  5. Update the Display name or first and last name fields and save your changes.
The updated display name will appear in absentify after the user’s next login. Please note that how the name is displayed depends on the default name format configured under General Settings in your absentify workspace.

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Building trust

We understand the importance of trust when integrating with your IT systems. Here’s how absentify ensures security and reliability:
  • Data protection: All user data is stored securely in Microsoft Azure’s North Europe region, with restricted access to top management only.
  • Privacy first: absentify does not access or use data beyond what is strictly necessary for its features.
  • Transparency: Clear documentation ensures you know exactly what permissions are requested and why.
By choosing absentify, you align your absence management with Microsoft 365’s security and compliance ecosystem, offering a streamlined experience for your IT teams and employees alike.

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Ready to get started?

Explore this guide and discover how absentify can transform your organization’s absence management. If you have questions, contact our support team.