Learn how to invite users to absentify manually, via Excel import, or through Microsoft Teams/Entra ID (Azure AD) group synchronization.
Administrators can add users to absentify in three ways: manual entry, Excel import, or Microsoft Teams/Entra ID (Azure AD) group synchronization. All newly added users are initially set to inactive, allowing administrators to fully set up their profiles before activation.
Manual entry is ideal for adding individual users:
Navigate to “Users”:
Fill in the user details:
Users added manually are initially set to inactive, allowing administrators to complete their profile setup before activation.
Save the user as inactive:
Activate the user when ready:
The Excel import is ideal for adding larger groups of employees. If you have access to Microsoft Teams/Entra ID (Azure AD) groups, these can prefill the Excel template with existing user data.
Before importing users via Excel, make sure that public holidays, departments, and allowances are already created in absentify. These settings are required to complete the user profiles and ensure proper absence tracking.
Step 1: Prepare the Excel template:
Step 2: Fill out the template:
Don’t forget to define the default allowance for upcoming years to ensure users have leave entitlements in future fiscal years. This is important for long-term planning and accurate quota calculations.
You can also define whether each user should be set to active or inactive. If you want to review or complete the profile before users log in, it’s recommended to set the status to inactive. Inactive users won’t receive invitations or access until you activate them.
Step 3: Upload the file:
Step 4: Validate the data:
Step 5: Invite users:
Synchronizing Microsoft Teams or Entra ID (Azure AD) groups provides an automated way to add users and link them to departments in absentify.
Enable Teams/Entra ID synchronization:
Link a group to a department:
Enable auto-creation:
Sync and manage users:
After synchronization, administrators can manually adjust user profiles, such as allowances or holiday calendars, as needed.
absentify allows you to add users without an email address for cases where login access is not required. These users can have their absences managed, but they cannot log in, act as department managers, or approve absences for others.
This feature is only available with the Essentials or Plus Plan.
Navigate to User Management
Go to Settings > Users, then click Invite a new user.
Enter user details
Fill in the user’s name, assign them to departments, and configure other settings such as public holiday calendars and employment start dates. Leave the email field blank.
Save the user
The user will be added as a non-login user, and their profile can now be used to manage absences and schedules.
This feature is ideal for including employees in absence management who do not require direct access to the platform.
If one of your users is running into issues accessing the app after being added to your company’s workspace, here are some potential causes:
If see the notification “A user with this email address already exists in another Workspace”, it could be for one of two reasons:
1. The user has accidentally created their own workspace
Ask the user to log into app.absentify.com. If they appear in a workspace with only themselves as a user and they are the tenant admin, they have accidentally created their own workspace.
In this case, they need to delete this account before you can successfully add them. Refer them to our article Delete company account.
2. The user is a part of a previous company’s workspace
The user will need to be removed from the other workspace before they can be added to yours.
If the user is archived, you cannot activate them to invite them to the your workspace. Activate the user within their profile settings to proceed.
To fix this, go to Settings
> Users
> Edit
(the small pencil icon on the right-hand side).
The user’s info will pop up, from which you can scroll down to Archive Users
and make sure that the toggle isn’t activated.
For further help, explore the Admin Documentation or contact our Support Team.