You can access absentify through the web, Microsoft Teams, or Outlook. Typically, when you’re invited to absentify, you’ll receive an invitation email. This invitation is important, as it ensures your account is properly linked to your company’s workspace. If you haven’t received an invitation, check with your administrator before signing in. Otherwise, you may be directed to a registration page instead of your company’s workspace.

Expand the sections below for specific instructions.

After signing in

Once you’ve signed in, one of two scenarios will occur:

  • Direct access: If your account is already linked, you’ll be taken directly into the application, where you can see your company’s workspace with an overview of your team.

  • Welcome page with options:
    If you’re presented with a Welcome page that includes the buttons Register a new company and Join an existing company, this indicates that your account might not yet be correctly linked. Here’s what each option does and when to use it:

    If you’re a regular employee, avoid selecting Register a New Company. This option is meant for creating new company accounts and will result in an unlinked account that does not include your teammates. Selecting this option could cause you to be the only user in a separate workspace, which cannot be merged with your company’s workspace.
    Instead, select Join an existing company. This opens a dialog where you can notify your administrators to invite you to the company workspace. The dialog will display the email address currently associated with your login, allowing you to confirm that it matches the address your company used for your invitation.
    If the email displayed does not match or if you haven’t been invited yet, inform your administrator. Often, the issue is due to a typo or the use of an incorrect email address. This can be quickly resolved by ensuring the correct email is used for the invitation.
Important: Each email address can only be associated with one workspace at a time. If you create a new workspace, you will not be able to join your company’s workspace with the same email address.

By following these steps, you’ll ensure your account is correctly linked, allowing you to access absentify and view your team information.