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You can access absentify through the web, Microsoft Teams, or Outlook. Typically, when you’re invited to absentify, you’ll receive an invitation email. This invitation is important, as it ensures your account is properly linked to your company’s workspace. If you haven’t received an invitation, check with your administrator before signing in. Before signing in to your absentify account or creating a new one, it’s important to determine which sign-in method works best for you.

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Sign-in method 1: Microsoft 365 account

This method is recommended if you have a Microsoft 365 account and your company has approved the integration.
Signing in with your Microsoft account gives you access to advanced automations:
  • Automatic synchronization with your Outlook calendar
  • Automatic out-of-office replies in Outlook
  • Synchronization with company groups

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Sign-in method 2: email

This method is recommended if you don’t have a Microsoft 365 account or your company hasn’t approved the integration yet.
If your company has not approved the Microsoft integration yet, or you cannot access your Microsoft 365 account, the flow depends on whether you already have an account:
  • New signup: select Continue with email to continue without waiting for a code. A confirmation email is sent in parallel (see Email verification below).
  • Returning login: if your email is already linked to an account, the heading changes to Enter your login code. Enter the code in Login code and select Verify code.
Benefits of the email method:
  • Quick start without IT approval
  • All core absence management features available
  • Calendar integration via iCal invitations sent by email

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Email verification

When you sign up with email (rather than Microsoft 365), you can start using the app immediately. You must confirm your email address within 14 days. How it works:
  1. After signing up, a confirmation email is sent to your address. You can continue using absentify while it arrives.
  2. An amber banner at the bottom of the app reminds you to confirm. Select Resend email if you need a fresh link. You can close the banner for this browser session. It comes back when you start a new session.
  3. Open the confirmation email and select Confirm email on the verification page. The link is valid for 7 days; reminder emails are sent on days 1, 3, and 10.
  4. If you do not confirm within 14 days, a blocking overlay pauses your access until you confirm your email. You cannot close that overlay.
Certain actions require a confirmed email from the start, including submitting a join request to an existing workspace, inviting users, purchasing a plan, creating API keys, and connecting integrations.

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Switching sign-in methods

You can move from an email code to Microsoft without waiting for an administrator. On the sign-in page, select Login with your Microsoft account. absentify links that Microsoft account to your existing account. This also works when your workspace only allows Microsoft sign-in. After that, you sign in with Microsoft. Use the same email address as your absentify account. If Microsoft cannot match your account, you see Sign in with an email code instead. See Troubleshooting login issues. If your workspace allows both methods, you can also link or unlink from Your Preferences:
  1. Select your profile picture in the browser, or the gear icon in Microsoft Teams, in the top right corner.
  2. Select Your Preferences.
  3. Open Microsoft account. Select Link Microsoft account or Unlink Microsoft account.
After you unlink, you sign in with an email code. Signing in with Microsoft again reconnects your account.
To use the advanced automations (calendar sync, out-of-office replies, etc.), your company must additionally approve the Microsoft permissions in the organization settings.
If you want to use all automations, you should sign in with your Microsoft account, as the following features are not available when signing in via email: Calendar and communication:
  • Automatic calendar synchronization with Outlook (instead: iCal invitations via email)
  • Synchronization of public holidays to your Outlook calendar
  • Automatic out-of-office replies in Outlook
  • Group calendar synchronization (shared department calendars)
With iCal invitations, you can still add absences to your calendar – just manually instead of automatically.
Teams and organization structure:
  • Integration with Microsoft Teams/Outlook App (using absentify directly in Teams/Outlook)
  • Synchronization with Microsoft Teams and Entra ID groups
  • Automatic manager synchronization from Entra ID
  • Azure AI chat in the Teams Bot and in the app (Plus plan, admin must enable it)
Note during login:
If you don’t see the option to sign in with email, it’s likely that your system administrator has disabled this feature in the Authentication settings.
If you’re unsure or need access, please contact your administrator.A failed attempt can also hide a method that cannot work, or open the email form with a notice. If you recently requested a login code, your address may already be filled in. See Troubleshooting login issues for each notice and what to do next.

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Which sign-in method should you use?

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Creating an account

If you are signing up for absentify for the first time on the website, the page Create your account uses two steps.
  1. Enter your email address: enter the address your company uses for you and select Continue.
  2. Select your sign-in method: the second screen shows Continuing as your email. Select Change if you need a different address. Then you see two options:
    • Sign up with Microsoft 365: connects your Microsoft account for full calendar and automation features. The line Recommended · full Microsoft 365 integration appears under the button.
    • Continue with email: creates your account instantly and sends a confirmation email in parallel. You continue without waiting for a code.
After completing step 2, your account is created and you continue on the signup page, which opens the workspace setup wizard or shows matching workspaces to join.
The two-step flow only applies when you create a new account on the website. If you were invited via an invitation email or are accessing absentify through Microsoft Teams or Outlook, you will be taken to the sign-in screen directly.

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How to sign in

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Sign in on the web

To use absentify from a browser, go to absentify.com and open the sign-in page. The heading is Sign in to your account. Select Login with your Microsoft account, or select No Microsoft 365? Login with email and then Continue with email. Use the email address that your company used to invite you. This ensures that your account is correctly linked, so you can access absentify immediately.

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Sign in on Microsoft Teams

If absentify is already installed If your administrator has already installed absentify in Microsoft Teams, you can access it directly:
  • Open Microsoft Teams and go to the Apps section or use the Search bar at the top.
  • Type absentify to locate the app and open it.
When the app opens, you may see Checking your Microsoft 365 session… while sign-in is prepared. If Microsoft can complete it, you enter the app without using the form. If absentify is not yet installed If the app isn’t available, contact your administrator to request installation. In some organizations, users may not have permission to install apps themselves. However, if you’re allowed to install apps, you can install absentify by visiting the Microsoft Teams Store directly.

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Sign in on Outlook

Since absentify is integrated for both Microsoft Teams and Outlook, if absentify is installed in Teams, it will automatically appear in Outlook. To find and pin absentify in Outlook:
  • Open Outlook and check the Apps sidebar or look under More options (usually represented by three dots) in the toolbar.
If absentify isn’t available in Outlook, contact your administrator or refer to the Microsoft Teams instructions above to check if it’s installed.
To make absentify always visible in your sidebar (in Teams or Outlook), right-click the absentify icon and select Pin.
If this option is unavailable, ask your administrator to pin absentify for all users.

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After signing in

Once you’ve signed in, one of several scenarios will occur, depending on whether your account is linked, activated, and how your company has configured absentify:
If your account has already been added to your company’s team and activated by an administrator, you’ll be taken directly into the application. Here you can access your calendar and begin planning leave.
If your account exists but has not yet been activated, you’ll see a message indicating that your account is pending activation. In this case, you have two options:
  • Select the Send Reminder to Administrator button to notify your admin team.
  • Reach out directly to your workspace administrator or HR team to request activation.
You can’t access the workspace until an administrator activates your account.
You may see Welcome and a list of workspaces that match your organization. This means your account is not yet linked to a company workspace.If your company is already using absentify, select Request to join next to your company’s workspace, optionally add a message, then select Send request. A message is optional. If you add one, it must be between 5 and 1,000 characters. Your administrators will be notified and can invite you from the pending join requests list.If you signed up with email, confirm your address before you send. Otherwise you see Please confirm your email address before sending a request.After submitting, you go to Request sent! 👍. You remain signed in. You see a status line and these options:Please wait for approval. A countdown on this line shows when you can send again.
  • Create a new team opens the workspace setup wizard to register a new workspace. Appears only when your tenant allows creating a new workspace.
  • Request to join another team appears if other matching workspaces exist.
  • Not sure? opens a help dialog with a link to support chat.
  • Logout signs you out of absentify.
You can send one join request every 5 minutes. After that wait you can send again to the same workspace, which updates your existing pending request rather than creating a duplicate. You can have up to 5 pending requests across workspaces at a time. If you already have 5, you see You have too many pending requests. Please wait for a response.If sending fails for another reason, you see a message with the next step. Examples include Your account does not match this workspace. Contact an admin for an invitation., This workspace is no longer available., Check your message and try again., and We could not send your request. Please try again.
An email address exists only once in all of absentify. It belongs to exactly one account in exactly one workspace, and that stays true while the account is deactivated or archived. If you create your own workspace, your address is taken by that workspace and you cannot join your company’s workspace with it until the account there is deleted.
The Create a new team option is intended for administrators setting up a new workspace. The wizard walks you through company name, location, team info, and a review screen before creating the workspace. If you choose this option as a regular user, you may end up in an isolated workspace that is not connected to your team. If you accidentally selected this option, you’ll need to delete the workspace before you can be added to your company’s workspace.
Please follow this guide for next steps: Delete company account.
If your company administrator has disabled the ability to create new workspaces, and your account is not yet added to an existing workspace, the following will happen:
  • You will not see the Create a new team option.
  • You will see a message explaining that you need to request access to an existing workspace.
  • You can still submit a join request to an available workspace and include an optional message. If you signed up with email, confirm your address first.
By following the appropriate steps based on the screen you see after signing in, you’ll ensure your account is correctly linked and activated, giving you access to your company’s workspace in absentify.

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Further support

If you are having trouble signing into the app, reach out to your company administrator or contact us via one of our helpful contact links.