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Without additional manager or administrator permissions, you can cancel only your own absence requests that have not started yet. Follow the steps below to cancel a request:
You cannot cancel your own request after it has started. See Change or cancel a past absence if this applies to your request.

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Steps to cancel a request

1

Select the request you want to cancel

Open your calendar and select the absence request you want to cancel, such as a vacation request from March 17th to March 20th.
2

Cancel the request

In the absence request window, open the ⋯ menu next to X at the top right, then select Cancel request.
3

Provide a reason for cancellation

A field will appear prompting you to give a reason for the cancellation. Once you’ve entered the reason, select OK to confirm the cancellation.
Use the tooltip before entering your cancellation reason to check who will be able to see the information, especially if you have data privacy concerns.
4

Verify the cancellation

Go to the Overview page to confirm that your request has been successfully canceled. The request should no longer appear on your calendar.
All approvers, representatives, and managers associated with this request will be automatically notified once you cancel it, in accordance with their configured notification settings. This ensures that all relevant stakeholders are informed about the change.

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Change or cancel a past absence

See Change a request. To correct dates or the leave type of a past absence, the request must be canceled and a new one created. Without additional manager or administrator permissions, you cannot cancel a request after it has started. If Cancel request is unavailable, contact an administrator. A department manager can cancel it instead for employees in a managed department only when Retroactive absence management by department manager is enabled for the workspace. For example, to change a past home office day to sick leave:
  1. Ask an administrator or an authorized department manager to cancel the home office request.
  2. Create a new sick leave request. You can enter it yourself if its start date is no more than 30 days in the past and is in the current fiscal year. Otherwise, ask the administrator to create it for you. An authorized department manager can create it only within the range explained on the linked page.

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Change a request

When the leave type allows changes, you can update a pending or approved request that has not started. On an approved request that has already started, you can change the reason and move the end date.
  1. Open the request in your calendar.
  2. Open the ⋯ menu next to X, then select Change request.
  3. Edit the fields that are available, then select Save.
On a request that is not part of a series and has not started, you can change the dates, times, reason, and leave type. The other leave type must use the same unit as the request, days or hours. To switch between days and hours, cancel the request and create a new one. On one occurrence of a series that is waiting for approval, you can change only the reason. On an approved occurrence, you can also change the dates and times of that one day. The leave type of a series occurrence stays the same. To change it, cancel that date and create a new request. If Change request is unavailable, a manager or administrator can help. Anyone who can cancel the request can also change it. If a manager or administrator changes your request, you are notified. When you change dates, times, or the leave type on a pending request, approvers decide again. Changing only the reason does not ask them again. On an approved request, a change of dates, times, or leave type can wait for approval. While it waits, the approved request stays on your calendar and in your allowance, and the request shows Change pending. Select Withdraw change to take it back. After a change, the request details and the open requests list show a Changed badge. Open Details, then select the badge or History to see who changed dates, times, the reason, or the leave type, and when.

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Cancel a recurring absence

When you cancel an absence that is part of a recurring series, a dialog will appear. The available options depend on whether the series already includes past dates. If the recurring absence has not started yet, you can choose:
  • Only this occurrence
    Only the selected absence will be canceled. All other occurrences in the series will remain.
  • This occurrence and all future requests
    Cancels the selected occurrence and every later occurrence in the series. Earlier occurrences remain unchanged. This option appears only when the selected occurrence has later active occurrences in the series.
  • Entire series
    All occurrences in the series will be canceled.
If the recurring absence has already started (meaning at least one date is in the past), you can choose:
  • Only this occurrence
    Only the selected absence will be canceled. All other occurrences in the series will remain.
  • This occurrence and all future requests
    Cancels the selected occurrence and every later occurrence in the series. Past occurrences before the selected date remain unchanged.
After choosing one of the options, select Continue to confirm the cancellation. To exit without making changes, select Cancel.
Cancellations cannot be undone. Make sure to double-check before confirming.

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Example of a request that cannot be canceled

You cannot cancel requests that have already started or are fully in the past beyond the allowed options. In this case:
  • Past occurrences remain unchanged.
  • Only the available cancellation options for future dates are shown.
  • If no future dates exist, Cancel request is not visible.