When logging into absentify via SSO/SAML, you might encounter the following error:
AADSTS50105: Your administrator has configured the application absentify (‘4dce2abf-3f8e-4281-9f7a-d602fc391886’) to block users unless they are specifically granted (‘assigned’) access to the application.

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What does this error mean?

This error occurs because the signed-in user has not been granted access to the absentify application. Access needs to be explicitly assigned by an administrator, either directly to the user or to a group they belong to.

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How to fix the error

As an administrator, you can resolve this error in a few steps:
1

Access the Azure portal

  1. Go to the Azure portal.
  2. Search for “Azure Active Directory” in the top search bar and click on the result.
2

Find the absentify enterprise application

  1. In the Azure Active Directory menu on the left side, click on Enterprise applications.
  2. Search for and select “absentify” from the search bar.
3

Assign users or groups to the application

  1. In the left-hand menu, select Users and Groups.
  2. Click the Add user/group button at the top of the page.
  3. In the Add Assignment pane, click Users to search for and select the user or group that needs access.
  4. Click Assign to grant them access.

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Additional resources

  • Why this happens: Azure Active Directory enforces access restrictions for enterprise applications when configured to require user or group assignments. If no assignments exist, users will not be able to log in.
  • Prevent this error in the future: You can simplify user management by assigning access at the group level instead of individually. This allows you to manage access dynamically as users join or leave groups.
For more detailed information, refer to the official Microsoft guide on AADSTS50105.

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Need more help?

If you continue to encounter issues, contact our support team for further assistance.